Help

Riuagents.com offers a sofisticated invoicing system. You can pay by bank transfer or credit card. If you want your client to pay directly, we also accept your client's credit card. We will charge the final price and you will get the commission.

All offers are subject to availability and a limited quota of rooms. As a result, availability at the special offer price runs out sometimes. In the event that this occurs, the system will automatically show you the next cheapest rate.

We are a couple with two small children. Is it possible that I may not be able to reserve a room for the whole family?

Yes. Not all of our hotels have rooms with capacity for two adults and two children. We can only offer availability of this service for rooms where two extra beds can actually fit, always with your comfort and safety inside our facilities in mind.

Rooms can be single or double-occupied. All our promotions are calculated per person and per night, based on double occupation. When occupation is single, the price may be higher, or even twice the amount.

Reservations are made by room types and not room numbers, so we cannot guarantee you availability of the specific number you ask for on arrival. Even so, we recommend that you indicate under 'observations' which room you wish to stay in when you arrive, and the reception staff will do everything they can to comply.

As with the room, the dining room sitting is assigned in reception, and therefore we cannot guarantee that the one you prefer will be available. Nevertheless, we suggest that you include it in the observations on your reservation, so that your request can be taken into account.