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PRIVACY POLICY


A) DATA PROTECTION

We inform users that once they have registered, they have at all times the right to access the file where their data is stored, and may exercise the right to rectify, cancel and oppose contained in Organic Law 15/1999 of 13th December, on the Protection of Personal Data. Likewise they have the right to revoke consent for the cession and treatment of their personal data.

RIU undertakes to fulfil regulations on the treatment of personal data, specifically Organic Law 15/1999 on the Protection of Personal Data (hereafter OLPPD) and Royal Decree 994/1999, developed by said law. RIU will treat its clients' data in an automated fashion and guarantees that the files where the information is stored are their full responsibility and are duly declared in the General Registry of the Data Protection Agency (www.agenciaprotecciondatos.es)

RIU informs its clients that they can exercise their right to access, rectify, cancel or oppose data, by writing to the person responsible for data treatment and the holder of the files where their personal data is stored:

Riu Hotels
Direct sales Department
C/Llaud sn 07610 Palma de Mallorca

RIU informs that with the application for registration in the Riu Class Card programme your personal data will be treated by RIU, and treatment and cession of it will be authorised for the purposes of the programme. For this reason RIU has created - at all times in fulfilment with current regulations - a personal data file with the appropriate measures to ensure the confidential treatment of data. Once again we remind you that you can exercise your right to access, rectify, cancel and oppose the data at the above address.

1.- SERVICES AND RESERVATIONS,

On completing the services and reservations form, the title holder authorises RIU to use and subject the personal data supplied to automated treatment with the aim of proceeding to the reservation requested and/or manage RIU commercial products and/or services.

We inform clients making a reservation that their personal data will be ceded to the destination hotel, with the aim of processing the reservation and guaranteeing execution of it.

2.- EMPLOYMENT,

On completing the employment application form, the title holder accepts and authorises the automated treatment of the personal data supplied to our Human Resources selection database. RIU informs the title holder that he or she may exercise his or her right to access, rectify, cancel and oppose the data, by writing to the person responsible for the treatment of personal data:

RIU Hotels
Human Resources Department
C/ Llaud sn 07610 Palma de Mallorca


3. PERSONAL E-MAIL,

If you have requested us to do so, we will send information on our accommodation offers and RIU group news to your e-mail address unless you do not wish to receive it. If this is the case you simply have to ask for the service to be revoked by informing: webmaster@riu.com

B) CONFIDENTIALITY

RIU guarantees the confidentiality of your personal data, and the use of the security measures established in Spanish regulations on data protection regarding third parties, although it will reveal the personal data it has to applicable Public Authorities, in all cases on receiving official summons in accordance with the Law. In all cases, the title holders of the data have the right to access, rectify, cancel and oppose it, and to revoke their consent to treatment and cession of their data, as is laid down in Organic Law 15/1999 of 13th December on the Protection of Personal Data.


APPLICABLE REGULATIONS

These general conditions are subject to the provisions of Law 7/1998 of 13th April on General Contracting Conditions, to Law 26/1984, of 19th July, General Law for the Defence of Consumers and Users, to Law 7/1996, of 15th January, on Retail Commerce Regulations, to Royal Decree 1906/1999, of 17th December, regulating Telephonic or Electronic Contracting with general conditions, Organic Law 15/1999 on the Protection of Personal Data, Royal Decree 994/1999, of 11th June, which develops said organic law, and Law 34/2002, of 11th July, on Services of the Information Society and Electronic Commerce and in a subsidiary fashion to the Civil Law and Commerce Law.

NOTIFICATIONS

Any notifications, summons, petitions and other communications to be executed by the parties in relation to these general conditions must be made in writing and it will be understood that they have been duly executed when they have been delivered by hand or sent by ordinary post to the other party's domicile or e-mail address.

NULLITY OF THE CLAUSES

If one or several of the clauses included in the general conditions or the conditions of use were to be declared totally or partially null and void or ineffective, this will only affect said provision or the part which has been declared void, and the general conditions or conditions of use will subsist in all the others, with said provision, or the affected part of it being understood as not posted.